Bulawayo City Council

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Water Bill

How to Read & Understand Council Water Bill

Listed below are some explanations on the layout of a Council water bill which is produced monthly:

1. Name and address

The name relates to the person who is billed the commodity of water and is obliged to pay for the amount shown as due.

A consumer is at liberty to elect any address that he/she wishes for the delivery of his/her bills including a post office box, or an address outside the boundaries of Zimbabwe.

2. Account Month

This is the month in which the bill is payable. The consumption billed will be for the previous month. For example, Account Month June 2011 means the bill is payable in the month of June, 2011 but the consumption billed therein is for the month of May, 2011.

3. Account for Property

Listed hereunder is the address of the property whose consumption is billed.

4. Date Issued

This is the date that the bill is generated in the system.

5. Account Number

All Council accounts are number and each has its own specific number. This is the number a consumer needs to quote if he has any query pertaining to his/her account or bill.

6. Suburb

This is the name of the suburb in which the property as stated in item 3. Above is situated.

7. Property/Ref/Stand

This is the property reference stand number as per Council records.

8. Water Fixed Charge

Council levies a water fixed charge in respect of each water account. Charges of water on domestic usage are not vatable while those for commercial usage are vatable. On the bill this will be stipulated, for example, as:

(a) Dom – Low Density (This shows that the tariff type applied is for domestic use in the low density area.)

(b) Dom – High Density (This shows that the tariff type applied is for domestic use in the high density area.)

(c) Water Fixed Charge – VAT (This shows that the charge relates commercial use and is vatable.)

(d) And so on...

9. Water Consumption

Again, charges on water consumption for domestic use are not vatable while those for commercial use are vatable.

The bill will indicate whether the meter is either metric or gallons. The previous reading is stated followed by the new reading. The difference, which is the amount consumed is listed under ‘Consumption’. The calculations in front of the words ‘Water Consumptions’ indicates the application of the applicable tariff. From these calculations for domest ic use it can be seen that the first 5 kilo litres of water consumed is free (5 x 0); followed by application of current tariffs.

10. Sewerage

Charges for sewerage are currently based on 70% of total water consumed multiplied by prevailing sewerage tariff. It is to be noted that sewerage charges, both fixed and consumed, are vatable.

11. Name and address

The name relates to the person who is billed the commodity of water and is obliged to pay for the amount shown as due.

A consumer is at liberty to elect any address that he/she wishes for the delivery of his/her bills including a post office box, or an address outside the boundaries of Zimbabwe.

12. Account Month

This is the month in which the bill is payable. The consumption billed will be for the previous month. For example, Account Month June 2011 means the bill is payable in the month of June, 2011 but the consumption billed therein is for the month of May, 2011.

13. Account for Property

Listed hereunder is the address of the property whose consumption is billed.

14. Date Issued

This is the date that the bill is generated in the system.

15. Account Number

All Council accounts are number and each has its own specific number. This is the number a consumer needs to quote if he has any query pertaining to his/her account or bill.

16. Suburb

This is the name of the suburb in which the property as stated in item 3. Above is situated.

17. Property/Ref/Stand

This is the property reference stand number as per Council records.

18. Water Fixed Charge

Council levies a water fixed charge in respect of each water account. Charges of water on domestic usage are not vatable while those for commercial usage are vatable. On the bill this will be stipulated, for example, as:

(a) Dom – Low Density (This shows that the tariff type applied is for domestic use in the low density area.)

(b) Dom – High Density (This shows that the tariff type applied is for domestic use in the high density area.)

Water Fixed Charge – VAT (This shows that the charge relates commercial use and is Vatable.)

(c) And so on...

19. Water Consumption

Again, charges on water consumption for domestic use are not vatable while those for commercial use are vatable.

The bill will indicate whether the meter is either metric or gallons. The previous reading is stated followed by the new reading. The difference, which is the amount consumed is listed under ‘Consumption’. The calculations in front of the words ‘Water Consumptions’ indicates the application of the applicable tariff. From these calculations for domestic use it can be seen that the first 5 kilo litres of water consumed is free (5 x 0); followed by application of current tariffs.

20. Sewerage

Charges for sewerage are currently based on 70% of total water consumed multiplied by prevailing sewerage tariff. It is to be noted that sewerage charges, both fixed and consumed, are vatable.

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