The City of Bulawayo is committed to improving its communication with the citizens of Bulawayo and its customers. As the City Council, we strive to deliver Municipal services in the most efficient and effective manner, so that Bulawayo becomes one of the continent's leading cities in the provision of basic services.
To help us achieve our mandate, the Bulawayo City Council has prepared this information to highlight the services and the service standards provided by the Council and to express the policies, the rules and time frames which we follow in the delivery of services. It is my hope that through this information the residents of the City of Bulawayo will be made aware of the services that they should expect from Council and that it will also be a reference guide to which they can rely on for the delivery of timely and efficient services.
I hope that it will assist the Council as we improve relations and understanding between the Municipality who provides the services and the customers who make use of these services.
Mr. Christopher Dube