Bulawayo City Council


City Services

The city of Bulawayo provides a number of services to its community and its surroundings. It is the intention of the council to deliver these services efficiently and effectively, in a transparent and accountable manner. Pursuant to this goal, we intend on informing you of the services offered by the council, articulate the policies, rules and regulations which council follows in the provision of these services, facilitate the adoption of an integrated approach in the management of services within the town and act as a reference to both civil and business societies which rely on council services.

The city of Bulawayo has the following Eight departments:

  • Call Centre Contacts:
  • (09) 71290 - All Networks
  • callcentre@citybyo.co.zw
  • Fire and Ambulance:
  • 993, 994 , (09) 71717
  • 08080081 - Econ toll free